Privacy policy

Updated 2026-11-11

Les Logiciels Presta inc. (Presta Software Inc.), Boucherville, Quebec. In Quebec, the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25, applies; elsewhere in Canada, PIPEDA and, where they apply, the British Columbia and Alberta acts.

Visiting this website

This site sets no cookies and runs no advertising or tracking scripts. It is served by Cloudflare, which processes the technical details of each request (IP address, browser, the page asked for) to deliver and protect the site, and can give us aggregate visit counts.

What we collect

From the person who asks for a review (Vitrine): name, role or title, business, email, phone if given, the site’s address, the written request (a signed form, an email, or a $0 CAD order through Stripe), the proof of control for the paid plans, and their dates.

From the site itself: only what it shows any visitor and what the public records of its domain say, including the contact details printed on its pages, read at each review.

From payment: Stripe collects the payment details; we receive the receipt (name, email, amount). We never see card numbers.

When you write to us: your message and the address it came from.

Why

To record the ask and the proof (the basis of every review), to deliver the report, the page and the call, to carry out the second review, to bill, to answer you, and to be able to show later that a review was authorized.

How long

The copy of a report: twelve months after the last deliverable.

The ask, the proof of control and the contract: three years after the last deliverable (the period in which a claim can be made, C.c.Q. 2925).

Payment records: as long as tax law requires. Then deletion. A withdrawn authorization ends the reviews the same day.

Who sees it

Presta’s founder sees the whole file. The account manager who introduced you to Presta receives the “your next steps” page only. Nothing is sold or published. These providers process information for Presta, all outside Quebec except where the line says otherwise:

• Stripe (payments; also the $0 CAD order of the free review, which carries your name, email, business, the site’s address, your role and your authorization).
• Anthropic (Claude), an AI service whose servers are in the United States, which proofreads the report, generated by our tools from the record and not written by AI: the report text and the observation record pass through it, never your payment data.
• Presta’s Claude accounts are set so their chats and coding sessions are not used to train Anthropic’s models; Anthropic may still review conversations flagged for a safety check, and anything we send as feedback.
• Cloudflare (this website, and the routing of email sent to prestasoftware.com) and the mailbox the email lands in.
• GitHub (Presta’s private repositories, which hold our code and rules; older internal records there can still name a business that talked to us, but the file itself is kept only in the Quebec storage below).
• Microsoft Azure (storage in its Canada East region, in Quebec, which holds the file: the ask, the proof, the report and the record of the review).

Your rights

To see what we hold about you, to correct it, to withdraw consent, and to ask for deletion, write to [email protected]. The person in charge of the protection of personal information at Presta is Marco Presta, President, [email protected]. You may complain to the Commission d’accès à l’information du Québec or, outside Quebec, to the Office of the Privacy Commissioner of Canada.

Incidents

If personal information we hold is lost, accessed or disclosed without authorization, we take reasonable steps to reduce the risk of harm and we record the incident. If it presents a risk of serious harm, we promptly notify the Commission d’accès à l’information and the people concerned (and, outside Quebec, the Commissioner), and we say what happened and what we did.

How this text was reviewed

• 2026-11-01 First review by AI models, including a lawyer's reading.
• 2026-11-05 Second review by an AI model, with the statutes quoted from LégisQuébec and Justice Laws.
• Review by a lawyer: not yet done.